Crown Decorating Centres has named its Warrington branch ‘Store of the Year’ for 2019 out of its network of more than 150 stores.
The four-strong team in Warrington, led by store manager Ant Gillett, between them have 14 years of experience with Crown and are all passionate about the store and its customers. Thanks to the team’s positive ‘can do’ attitude the store has achieved three continuous years of growth, finishing almost a third above its projected 2018 sales budget. The team takes its commitment to customer service seriously, putting the customer first and making sure their shopping experience is always first rate.
Store manager, Anthony Gillett, said of the award: “I think what makes us stand out is our passion to do well as a team and the way we all work together to make sure our customers enjoy shopping with us. Every one of my team will always go out of their way to make sure the customer has what they need and we never say no, no matter how unusual the product requested may be!
“We know all too well that it’s the little things that make a big difference to our customers. So we make sure the store is a nice place to work and shop in by keeping it clean and tidy and making sure the products are clearly laid out so they’re easy to find.”
Anthony and the team have also assisted several local charitable organisations in and around Warrington over the last 12 months. The store’s donation of paint to Tunza’s Pride, which helps vulnerable children and young people in Merseyside and the North West, and to the Friends of Birchwood Forest Park, enabled both organisations to refresh their facilities for the next generation to enjoy.
Naiem Wafa general manager at Crown Decorating Centres commented: “Without doubt, it’s our fantastic staff who make Crown Decorating Centres and enable us to deliver the exceptional customer service our customers expect.
“All our teams are extraordinary so it was a tough decision to pick one ‘Store of the Year’, but the Warrington branch fully deserves the recognition thanks to its phenomenal success and dedication to its customers. The team will continue to guide and assist the professional decorators and DIYers of Warrington as they tackle their next projects, whether large or small.”
The impressive ‘Store of the Year’ trophy, which will be displayed in store, was awarded to the Warrington store team during Crown Decorating Centres’ annual conference in early December. Eight other stores across the network were also recognised for their outstanding achievements and commitment to the company.